OTTAWA YACHT

PRIVATE CHARTERS & PUBLIC TOURS

AFTERNOON CRUISE

OTTAWA YACHT

PRIVATE CHARTERS
& PUBLIC TOURS

AFTERNOON
CRUISE

Step into a realm of refined indulgence aboard our intimate yacht tours, where exclusivity meets elegance on the tranquil waters of the Ottawa River. With a maximum of 12 guests, our afternoon tours promise an atmosphere of sophistication and serenity as you unwind in unparalleled luxury. Immerse yourself in the picturesque beauty of Ottawa’s skyline, all while savoring handcrafted cocktails or local craft beer and indulging in locally-prepared fresh gourmet food served by our attentive crew. Join us for an adventure where every moment is tailored to perfection, offering an unforgettable escape into the lap of luxury.

yacthing

→ All costs to operate yacht are included: fuel, crew, insurance, marina fees,
     permits and licenses
→ Boarding & disembarking assistance
→ Transport Canada safety-certified yachts
→ Two crew per yacht: 
     1. Transport Canada trained & certified Captains
     2. Trained & professional First Mates
→ Captains navigate to downtown & back
→ The yachts do not speed
→ Sit, stand, dance or socialize in the cockpit or on the spacious sun deck
→ Dangle your feet over the front bow’s edge, while holding onto the railing,
     and feel like a child again
→ We have 2 yachts that can each accommodate up to 12 people
→ Yachts depart on time
→ You’ll enjoy the unparalleled beauty of the river, in the heart of Ottawa
→ Full service for food & drinks while yachting
→ Onboard washroom
→ Immersive surround sound system
→ Curated Spotify playlists
→ Wear our Captain’s hat & navigate the yacht
→ Complimentary ice
→ Cell charging wires & USBs
→ This is not a guided tour

SAFETY

→ Responsible drinking is a must for everyone’s safety
→ Ottawa Yacht provides a safety briefing before each cruise
→ Yachts are fully equipped to ensure everyone’s safety: First Aid Kit, Epi-pens,
     defibrillator, certified state-of-the-art fire detection & suppression equipment 
→ Yachts have a life vest for every passenger and crew member
→ Life jackets must be worn when any member of the crew deems it necessary
→ Emergencies on yacht must be reported to crew immediately
→ Crew instructions must be followed at all times
→ Smoking, vaping, and consumption of drugs on board are strictly forbidden
→ Only 1 passenger at a time is permitted into the cabin to use the washroom
→ Yachts are regularly sanitized between cruises
→ Yacht crew regularly wash their hands
→ Contactless payments are accepted

FOOD

→ You may not bring your own food on board
→ Pre-order food (from options below) 
24 hours ahead
→ Exclusive à la carte menu for all food onboard
→ Excellent, rapid service
→ Fresh food prepared daily
→ Kitchen by French Executive Chef
→ Ottawa Yacht crew serve any food
→ Self serve from the kitchen not permitted 

ON-YACHT CHARCUTERIE 

MEAT & CHEESE BOX (1 to 2 people)
An epicurean delight, bursting with an array of savory meats, exquisite cheeses, and irresistible accompaniments

FRUIT & DESERVE BOX (1 to 2 people)
A sweet indulgence, a harmonious blend of delectable desserts and irresistible treats, featuring a variety of exquisite sweets and delights

CHARCUTERIE PLATTER (up to 6 people)
Meat (calabreze, capiccolo, proscuitto, peperettes, black forest ham) and Quebec cheeses, with small onions, fruit, and nuts

ON-YACHT GOURMET SANDWICHES *

ITALIAN (up to 2 people)
Proscuitto, salami, calabrese, artichoke hearts, marinated red peppers, brochonchini, pesto mayo, fine-herbs focaccia

VEGETARIAN (up to 2 people)
Teriaky infused Tofu, edamame, nappa cabbage, ginger, wasabi, nuts, 12″ cucumber tortilla

BEEF (up to 2 people)
Whiskey braised beef, Swiss cheese, mushrooms, pickled cabbage, mayo, old fashioned mustard, red-pepper ciabatta

SANDWICH PLATTER (up to 6 people)
Chef’s choice sandwich wraps, cut into bite-sized portions, from our gourmet sandwich options

* served with zesty homemade chips

DRINKS

→ You may not bring any drink on board, except gifted alcohol, which cannot be
     served and will be stored in the cabin until the end of the excursion

→ The yachts are individually licensed to sell alcohol

→ Drinks (alcohol & sober) are sold on board
→ Ottawa Yacht does not sell hard liquor
→ Ottawa Yacht does not sell red wine
→ Ottawa Yacht accepts special bottle orders 3-4 days in advance
→ Must be 18+ years old to drink alcohol, photo ID required
→ Self serve not permitted
→ Dolce Far Niente, alcohol permit 10168963
→ Everly, alcohol permit 10168989

WHEN

→ From May 15 to October 12
→ Wed, Thu, Fri only

→ Departing at 3PM and 5PM, for 1.5 hrs
→ Arrive at least 15 minutes before boarding

LATE*

 If you are late, departure time will not change
→ If you are late and the yacht departs without you, no refund is provided

* applies to public cruises, not private charters

2 HRs ITINERARy (1.5 hrs CRUISING)

1. PRE-DEPARTURE
→ Pre-order an on board food & indicate any allergies or assistance needs
→ Complete the digital Ottawa Yacht Check In
2. TRAVEL TO DESITNATION 
→ 10 minutes from downtown Ottawa-Gatineau, arrive for Dinner by 4:45PM
→ Park in complimentary public parking at 1092 Jacques-Cartier St.
3. ARRIVAL (10 minutes)
→ Walk 140 meters to Pirate Marina
4. BOARDING (10 minutes)
→ Crew will greet you on sidewalk next to marina
→ Assisted by crew, pass through marina gate, walk along docks, and board yacht 
5. CRUISING (1.5 hrs)
→ Captains navigate the yachts towards downtown and back to marina
6. RETURN (10 minutes)
→  Return to restaurant to continue activity, or to your vehicle

CUSTOMIZATION

 Pre-order food from our menu 24 hours ahead (7 options)
→ Pre-order a special bottle, 4 days ahead

WHO

→ Any age
→ Minimum 6 people
→ Maximum 24 people
→ Marina & yachts are not universally accessible
CHILDREN

→ Childcare is not provided by the crew
→ On yachts, children must be accompanied by an adult, maximum 4/adult

HIDDEN GEM DESTINATION

→ Jacques-Cartier • a charming, newly renovated street offering a 3.2km
      pedestrian riverside boardwalk with lookouts showcasing a romantic,
      unparalleled view of Ottawa
→ Off the beaten path
→ 10 min. 5.8 km from downtown Ottawa-Gatineau

PIRATE MARINA

 Across street from the Le Pirate Restaurant

1067 Jacques Cartier Street
Gatineau, Quebec J8T 3W2

 — click here for location of marina & restaurant

PARKING

→ Massive free public parking
→ 140 m from venue along a level sidewalk
→ Coach buses are able to park here

1089 Jacques-Cartier Street
Gatineau, QC J8T 6H4

 — click here for location of parking

CHECK IN & BOARDING

→ Every passenger must digitally check in (valid
     government-issued photo ID required), before
     stepping on marina docks & boarding a yacht
 Arrive at least 15-20 minutes early
→ Wait on sidewalk until greeted by crew
→ Only crew may open the marina gate
→ Before walking through the marina gate, put phones & keys in a pocket or bag
→ Crew escort passengers on docks
→ Crew help passengers board & disembark the yacht(s)
→ After boarding, footwear & socks must be removed, unless told otherwise
→ Accessibility is not universal on our yachts
→ Anyone who arrives at the marina intoxicated will not be permitted to
     board, without refund

BRING • DON’T BRING

→ Bring weather-appropriate clothing
→ Bring Valid photo ID to order alcohol
→ Bring cash, for gratuity
→ Do not bring your own food, cake, beverage, high heels, spray-on sunscreen,
     
balloons, decorations
→ Service animal permitted

PAYMENT

→ Payment for drinks in the restaurant is processed at restaurant check out
→ Payment for and food & drinks on board is processed before disembarking
→ We accept all forms of payment
→ For Ottawa Yacht, government-issued photo ID required if paying by credit card
→ Ottawa Yacht uses Square on board to process contactless payments
→ Gratuity is customary at the restaurant and on yachts and should be regarded
     as a thank you for 
a job well done, based on the satisfaction level of your
     experience
→ A cleanup fee may be charged if excessive cleanup time is required

CANCELLATION

IF YOU CANCEL

If you purchased trip protection

→ 24 hrs or more, full refund, less cost of trip protection and booking fee

If you did not purchase trip protection 

→ More than 73 hours before: full refund
→ 48 to 72 hours before: credit (same year)
→ 47 hours or less before: no refund or credit
→ Late or no show: no refund, no credit

IF WE CANCEL

→ Ottawa Yacht crew are instructed to immediately end a cruise if any of the
     following 
occur, without refund: harassment of crew, any violence, failing to
     adhere to 
crew instructions, drunkenness, illicit activity, intentionally throwing
     any garbage overboard

→ If weather is unfavorable, a cruise may be altered, modified, rescheduled, or
     refunded, at our discretion

yacthing

→ All costs to operate yacht are included: fuel, crew,
     insurance, marina fees, permits, licenses
→ Boarding & disembarking assistance
→ Transport Canada safety-certified yachts
→ Two crew per yacht: 
     1. Transport Canada trained & certified Captains
     2. Trained & professional First Mates
→ Captains navigate to downtown & back
→ The yachts do not speed
→ Sit, stand, dance or socialize in the cockpit or on
     the spacious sun deck
→ Dangle your feet over the front bow’s edge,
     while holding onto the railing, feel like a child again
→ We have 2 yachts that can each accommodate
     up to 12 people
→ Yachts depart on time
→ You’ll enjoy the unparalleled beauty of the river,
     in the heart of Ottawa
→ Full service for food & drinks while yachting
→ Onboard washroom
→ Immersive surround sound system
→ Curated Spotify playlists
→ Wear our Captain’s hat & navigate the yacht
→ Complimentary ice
→ Cell charging wires & USBs
→ This is not a guided tour

SAFETY

→ Responsible drinking is a must for everyone’s safety
→ Ottawa Yacht provides a safety briefing before
     each cruise
→ Yachts are fully equipped to ensure everyone’s
     safety: First Aid Kit, Epi-pens, defibrillator, 
     certified state-of-the-art fire detection and
     suppression equipment 
→ Yachts have a life vest for every passenger
     and crew member
→ Life jackets must be worn when any member of
     the crew deems it necessary
→ Emergencies on yacht must be reported to
     crew immediately
→ Crew instructions must be followed at all times
→ Smoking, vaping, and consumption of drugs on
     board are strictly forbidden
→ Only 1 passenger at a time is permitted into the
     cabin to use the washroom
→ Yachts are regularly sanitized between cruises
→ Yacht crew regularly wash their hands
→ Contactless payments are accepted

FOOD

→ You may not bring your own food on board
→ Pre-order food (options below) 
24 hours ahead
→ Exclusive à la carte menu for all food onboard
→ Excellent, rapid service
→ Fresh food prepared daily
→ Kitchen by French Executive Chef
→ Ottawa Yacht crew serve any food
→ Self serve from the kitchen not permitted 

ON-YACHT CHARCUTERIE 

MEAT & CHEESE BOX (1 to 2 people)
An epicurean delight, bursting with an array of savory meats, exquisite cheeses, and irresistible accompaniments

FRUIT & DESERVE BOX (1 to 2 people)
A sweet indulgence, a harmonious blend of delectable desserts and irresistible treats, featuring a variety of exquisite sweets and delights

CHARCUTERIE PLATTER (up to 6 people)
Meat (calabreze, capiccolo, proscuitto, peperettes, black forest ham) and Quebec cheeses, with small onions, fruit, and nuts

ON-YACHT GOURMET SANDWICHES *

ITALIAN (up to 2 people)
Proscuitto, salami, calabrese, artichoke hearts, marinated red peppers, brochonchini, pesto mayo, fine-herbs focaccia

VEGETARIAN (up to 2 people)
Teriaky infused Tofu, edamame, nappa cabbage, ginger, wasabi, nuts, 12″ cucumber tortilla

BEEF (up to 2 people)
Whiskey braised beef, Swiss cheese, mushrooms, pickled cabbage, mayo, old fashioned mustard, red-pepper ciabatta

SANDWICH PLATTER (up to 6 people)
Chef’s choice sandwich wraps, cut into bite-sized portions, from our gourmet sandwich options

* served with zesty homemade chips

DRINKS

→ You may not bring any drink on board, except gifted
     alcohol, 
which cannot be served and will be stored
     in the cabin until the end of the 
excursion

→ The yachts are individually licensed to sell alcohol

→ Drinks (alcohol & sober) are sold on board
→ Ottawa Yacht does not sell hard liquor
→ Ottawa Yacht does not sell red wine
→ Ottawa Yacht accepts special bottle orders 4 days
     ahead
→ Must be 18+ years old to drink alcohol, photo ID
     required
→ Self serve not permitted
→ Dolce Far Niente, alcohol permit 10168963
→ Everly, alcohol permit 10168989

WHEN

→ From May 15 to October 12
→ Wed, Thu, Fri only
→ Departing at 3PM and 5PM, for 1.5 hrs
→ Arrive at least 15 minutes before boarding

LATE*

 If you are late, departure time will not change
→ If you are late and the yacht departs without you,
     no refund is provided

* applies to public cruises, not private charters

2 HRs ITINERARY
(1.5 HRs CRUISING)

1. PRE-DEPARTURE
→ Pre-order an on board food & indicate any allergies
     or assistance needs
→ Complete the digital Ottawa Yacht Check In
2. TRAVEL TO DESITNATION 
→ 10 minutes from downtown Ottawa-Gatineau,
     arrive for Dinner by 4:45PM
→ Park in complimentary public parking at
     1092 Jacques-Cartier St.
3. ARRIVAL (10 minutes)
→ Walk 140 meters to Pirate Marina
4. BOARDING (10 minutes)
→ Crew will greet you on sidewalk next to marina
→ Assisted by crew, pass through marina gate,
     walk along docks, and board yacht 
5. CRUISING (1.5 hrs)
→ Captains navigate the yachts towards downtown
     and back to marina
6. RETURN (10 minutes)
→  Return to restaurant to continue activity,
     or to your vehicle

CUSTOMIZATION

 Pre-order food from our menu 24 hours ahead
     (7 options)
→ Pre-order a special bottle, 4 days ahead

WHO

→ Any age
→ Minimum 6 people
→ Maximum 24 people
→ Marina & yachts are not universally accessible
CHILDREN

→ Childcare is not provided by the crew
→ On yachts, children must be accompanied by
     an adult, maximum 4/adult

HIDDEN GEM DESTINATION

→ Jacques-Cartier • a charming, newly renovated
     street offering a 3.2km pedestrian riverside
     boardwalk with lookouts showcasing a romantic,
     unparalleled view of Ottawa
→ Off the beaten path

→ 10 min. 5.8 km from downtown Ottawa-Gatineau

PIRATE MARINA

 Across street from the Le Pirate Restaurant

1067 Jacques Cartier Street
Gatineau, Quebec J8T 3W2

 — click here for location of marina & restaurant

PARKING

→ Massive free public parking
→ 140 m from venue along a level sidewalk
→ Coach buses are able to park here

1089 Jacques-Cartier Street
Gatineau, QC J8T 6H4

 — click here for location of parking

CHECK IN & BOARDING

→ Every passenger must
     digitally check in (valid
     government-issued
     photo ID required), before 
stepping on marina
     docks & boarding a yacht
 Arrive at least 15-20 minutes early
→ Wait on sidewalk until greeted by crew
→ Only crew may open the marina gate
→ Before walking through the marina gate, put
     phones & 
keys in a pocket or bag
→ Crew escort passengers on docks
→ Crew help passengers board & disembark
     
the yacht(s)
→ After boarding, footwear & socks must be
     removed, unless
told otherwise
→ Accessibility is not universal on our yachts
→ Anyone who arrives at the marina intoxicated
     will not be permitted to 
board, without refund

BRING • DON’T BRING

→ Bring weather-appropriate clothing
→ Bring Valid photo ID to order alcohol
→ Bring cash, for gratuity
→ Do not bring your own food, cake, beverage, 
     high heels, spray-on sunscreen, balloons, 
     decorations
→ Service animal permitted

PAYMENT

→ Payment for food & drinks is processed at end of
     charter
→ We accept all forms of payment
→ Non-expired, government-issued photo ID required
     if paying by credit card, names on both must match
     exactly
→ We use Square to process contactless payments
→ Gratuity is customary at the restaurant and on
     yachts and should be regarded as a thank you for
     a job well done, based on the satisfaction level
     of your experience
→ A cleanup fee may be charged if excessive
     cleanup time is required

CANCELLATION

IF YOU CANCEL

If you purchased trip protection

→ 24 hrs or more, full refund, less cost of trip
     protection and booking fees

If you did not purchase trip protection 

→ More than 73 hours before: full refund
→ 48 to 72 hours before: credit (same year)
→ 47 hours or less before: no refund or credit
→ Late or no show: no refund, no credit

IF WE CANCEL

→ Ottawa Yacht crew are instructed to immediately
     end a cruise if any of the following occur, without
     refund: harassment of crew, any violence, failing
     to adhere to crew instructions, drunkenness, illicit
     activity, intentionally throwing any garbage
     overboard

→ If weather is unfavorable, a cruise may be altered
     modified, rescheduled, or refunded, at our discretion

yacthing

→ All costs to operate yacht are included: fuel,
     crew, insurance, marina fees, permits,
     licenses
→ Boarding & disembarking assistance
→ Transport Canada safety-certified yachts
→ Two crew per yacht: 
     1. Transport Canada trained & certified
         Captains
     2. Trained & professional First Mates
→ Captains navigate to downtown & back
→ The yachts do not speed
→ Sit, stand, dance or socialize in the cockpit
     or on the spacious sun deck
→ Dangle your feet over the front bow’s edge,
     while holding onto the railing, and feel like a
     child again
→ We have 2 yachts that can each
     accommodate up to 12 people
→ Yachts depart on time
→ You’ll enjoy the unparalleled beauty of the
     river, in the heart of Ottawa
→ Full service for food & drinks while yachting
→ Onboard washroom
→ Immersive surround sound system
→ Curated Spotify playlists
→ Wear our Captain’s hat & navigate the yacht
→ Complimentary ice
→ Cell charging wires & USBs
→ This is not a guided tour

SAFETY

→ Responsible drinking is a must for everyone’s
     safety
→ Ottawa Yacht provides a safety briefing
     before each cruise
→ Yachts are fully equipped to ensure
     everyone’s safety: First Aid Kit, Epi-pens,
     defibrillator,  certified state-of-the-art fire
     detection & suppression equipment 
→ Yachts have a life vest for every passenger
     and crew member
→ Life jackets must be worn when any member
     of the crew deems it necessary
→ Emergencies on yacht must be reported to
     crew immediately
→ Crew instructions must be followed at all
     times
→ Smoking, vaping, and consumption of drugs
     on board are strictly forbidden
→ Only 1 passenger at a time is permitted into
     the cabin to use the washroom
→ Yachts are regularly sanitized between
     cruises
→ Yacht crew regularly wash their hands
→ Contactless payments are accepted

FOOD

→ You may not bring your own food on board
→ Pre-order food (options below)  
24 hrs ahead
→ À la carte menu for all food onboard
→ Excellent, rapid service
→ Fresh food prepared daily
→ Kitchen by French Executive Chef
→ Ottawa Yacht crew serve any food
→ Self serve from the kitchen not permitted 

ON-YACHT CHARCUTERIE 

MEAT & CHEESE BOX (1 to 2 people)
An epicurean delight, bursting with an array of savory meats, exquisite cheeses, and irresistible accompaniments

FRUIT & DESERVE BOX (1 to 2 people)
A sweet indulgence, a harmonious blend of delectable desserts and irresistible treats, featuring a variety of exquisite sweets and delights

CHARCUTERIE PLATTER (up to 6 people)
Meat (calabreze, capiccolo, proscuitto, peperettes, black forest ham) and Quebec cheeses, with small onions, fruit, and nuts

ON-YACHT GOURMET
SANDWICHES *

ITALIAN (up to 2 people)
Proscuitto, salami, calabrese, artichoke hearts, marinated red peppers, brochonchini, pesto mayo, fine-herbs focaccia

VEGETARIAN (up to 2 people)
Teriaky infused Tofu, edamame, nappa cabbage, ginger, wasabi, nuts, 12″ cucumber tortilla

BEEF (up to 2 people)
Whiskey braised beef, Swiss cheese, mushrooms, pickled cabbage, mayo, old fashioned mustard, red-pepper ciabatta

SANDWICH PLATTER (up to 6 people)
Chef’s choice sandwich wraps, cut into bite-sized portions, from our gourmet sandwich options

* served with zesty homemade chips

DRINKS

→ You may not bring any drink on board,
     except gifted alcohol, which cannot be
     served and will be stored in the cabin until
     the end of the excursion
→ The yachts are individually licensed to sell
     alcohol
→ Drinks (alcohol & sober) are sold on board
→ Ottawa Yacht does not sell hard liquor
→ Ottawa Yacht does not sell red wine
→ Ottawa Yacht accepts special bottle orders
     4 days ahead
→ Must be 18+ years old to drink alcohol,
     photo ID required
→ Self serve not permitted
→ Dolce Far Niente, alcohol permit 10168963
→ Everly, alcohol permit 10168989

WHEN

→ From May 15 to October 12
→ Wed, Thu, Fri only

→ Departing at 3PM and 5PM, for 1.5 hrs
→ Arrive at least 15 minutes before boarding

LATE*

 If you are late, departure time will not change
→ If you are late and the yacht departs without
     you, no refund is provided

* applies to public cruises, not private charters

2 HRs ITINERARY
(1.5 HRs CRUISING)

1. PRE-DEPARTURE
→ Pre-order an on board food & indicate any
     allergies or assistance needs
→ Complete the digital Ottawa Yacht Check In
2. TRAVEL TO DESITNATION 
→ 10 minutes from downtown Ottawa-Gatineau,
     arrive for Dinner by 4:45PM
→ Park in complimentary public parking at
     1092 Jacques-Cartier St.
3. ARRIVAL (10 minutes)
→ Walk 140 meters to Pirate Marina
4. BOARDING (10 minutes)
→ Crew will greet you on sidewalk next to
     the marina
→ Assisted by crew, pass through marina gate,
     walk along docks, and board yacht 
5. CRUISING (1.5 hrs)
→ Captains navigate the yachts towards
     downtown and back to marina
6. RETURN (10 minutes)
→  Return to restaurant to continue activity,
     or to your vehicle

CUSTOMIZATION

 Pre-order food from our menu 24 hours
     ahead (7 options)
→ Pre-order a special bottle, 4 days ahead

WHO

→ Any age
→ Minimum 6 people
→ Maximum 24 people
→ Marina & yachts are not universally
     accessible
CHILDREN

→ Childcare is not provided by the crew
→ On yachts, children must be accompanied
     by an adult, maximum 4/adult

HIDDEN GEM
DESTINATION

→ Jacques-Cartier • a charming, newly
     renovated street offering a 3.2km
     pedestrian riverside boardwalk with
     lookouts showcasing a romantic,
     unparalleled view of Ottawa
→ Off the beaten path
→ 10 min. 5.8 km from downtown Ottawa-
     Gatineau

PIRATE MARINA

 Across street from the Le Pirate Restaurant

1067 Jacques Cartier Street
Gatineau, Quebec J8T 3W2

 click here for location
      of marina & restaurant

PARKING

→ Massive free public parking
→ 140 m from venue along a level sidewalk
→ Coach buses are able to park here

1089 Jacques-Cartier Street
Gatineau, QC J8T 6H4

 click here for location
      of marina & restaurant

CHECK IN & BOARDING

→ Every passenger must digitally check in
     (valid government-issued photo ID required),
     before 
stepping onto marina docks and
     boarding a yacht
 Arrive at least 15-20 minutes early
→ Wait on sidewalk until greeted by crew
→ Only crew may open the marina gate
→ Before walking through the marina gate, 
      put phones & keys in a pocket or bag
→ Crew escort passengers on docks
→ Crew help passengers board & disembark
     
the yacht(s)
→ After boarding, footwear & socks must be
     removed, unless
told otherwise
→ Accessibility is not universal on our yachts
→ Anyone who arrives at the marina
     
intoxicated will not be permitted to board,
     
without refund

BRING • DON’T BRING

→ Bring weather-appropriate clothing
→ Bring Valid photo ID to order alcohol
→ Bring cash, for gratuity
→ Do not bring your own food,  cake, beverage,
     high heels, spray-on sunscreen, balloons,
     decorations
→ Service animal permitted

PAYMENT

→ Payment for food & drinks is processed at
     the end of the charter
→ We accept all forms of payment
→ Non-expired, government-issued photo ID
     required 
if paying by credit card, names on
     both must match exactly
→ We use Square to process contactless
     payments
→ Gratuity is customary at the restaurant and
     on yachts and should be regarded as a
     thank you for a job well done, based on
     the satisfaction level of your experience
→ A cleanup fee may be charged if excessive
     cleanup time is required

CANCELLATION

IF YOU CANCEL

If you purchased trip protection

→ 24 hrs or more, full refund, less cost of
     trip protection and booking fee

If you did not purchase trip protection 

→ More than 73 hours before: full refund
→ 48 to 72 hours before: credit (same year)
→ 47 hours or less before: no refund or credit
→ Late or no show: no refund, no credit

IF WE CANCEL

→ Ottawa Yacht crew are instructed to
     immediately end a cruise if any of the
     following 
occur, without refund: harassment
     of 
crew, any violence, failing to adhere to
     crew instructions, drunkenness, illicit
     activity, 
intentionally throwing any garbage
     overboard

→ If weather is unfavorable, a cruise may
     be altered, modified, rescheduled, or
     refunded, at our discretion