a
ALERT
OTTAWA YACHT TOURS

MUST READ

(343) 550-0175 IF YOU HAVE ANY QUESTION

1. CREDIT CARD & PHOTO ID

THE PERSON PAYING FOR THE TOUR WITH A CREDIT CARD MUST PRESENT THE CARD USED, ALONG WITH MATCHING PHOTO ID. THE NAME ON THE CARD MUST MATCH THE NAME ON THE ID, AND ON THE TOUR RESERVATION.

2.  EACH PASSENGER MUST CHECK IN

EACH PASSENGER MUST CHECK IN BEFORE ARRIVING AT THE MARINA, AND MUST UPLOAD PHOTO ID WHEN CHECKING IN. WE DO NOT EXTEND A TOUR TO MAKE UP FOR TIME LOST CHECKING IN. SHARE THIS LINK WITH PASSENGERS & ASK THEM TO CHECK IN NOW: ottawayacht.ca/check-in/ 

3.  ARRIVE EARLY

EVERYONE SHOULD ARRIVE AT LEAST 15 MINUTES BEFORE THE TOUR STARTS.
WE DO NOT EXTEND A TOUR TO MAKE UP FOR LATE ARRIVALS.

4.  NO PERSONAL FOOD OR DRINKS

YOU MAY NOT BRING YOUR OWN FOOD OR DRINKS. ONLY FOOD PRE-ORDERED FROM OUR MENU IS ALLOWED, AND ONLY DRINKS BOUGHT ON BOARD ARE ALLOWED. OUR MENU: ottawayacht.ca/menu/ 

5.  NO INTOXICATION

WE DO NOT SELL HARD LIQUOR. ANYONE ARRIVING INTOXACTED WILL NOT BE PERMITTED TO BOARD. ANYONE WHO BECOMES INTOXICATED DURING A TOUR WILL BE RETURNED TO THE DOCK IMMEDIATELY.
— NO REFUND IS PROVIDED FOR INTOXICATION.
POLICE MAY BE CALLED —

6.  NO SMOKING OR VAPING OR MARIJUANA

SMOKING & VAPING & MARIJUANA ARE STRICLTY FORBIDDEN ON BOARD AT ALL TIMES & ON MARINA DOCKS.

7.  NO CAKE OR DECORATIONS

YOU MAY NOT BRING CAKE.
YOU MAY NOT DECORATE THE YACHT (NO BALLOONS).

8.  RULES MUST BE FOLLOWED

CREW WILL END A TOUR IMMEDIATELY & WITHOUT WARNING & RETURN THE YACHT TO DOCK IF ANYONE STOPS FOLLOWING ANY INSTRUCTION.
— NO REFUND IS PROVIDED IF THIS HAPPENS. POLICE MAY BE CALLED — 

9.  WEATHER & CANCELLING

WE DECIDE 2 HOURS BEFORE A TOUR IF IT IS CANCELLED DUE TO WEATHER.
— A REFUND IS ONLY PROVIDED IF WE CANCEL. IF YOU CANCEL WE WILL PROVIDE A CREDIT (NOT A REFUND) —
 

10.  passenger count

A YACHT CAN HOLD A MAXIMUM OF 12 PASSENGERS, WITHOUT EXCEPTION.
A NEWBORN OR TODDLER OR CHILD COUNTS AS A PASSENGER.