OTTAWA YACHT

PRIVATE CHARTERS & SHARED CRUISES

Yachting Etiquette

OTTAWA YACHT

PRIVATE CHARTERS
& SHARED CRUISES

Yachting
Etiquette

  CAPTAIN IS ALWAYS IN CHARGE

  • The captain is responsible for the safety and security of everyone on board
  • If there’s an issue, speak with the crew — they will inform the captain
  • The captain’s decision is final — consider it law on the water
  • Follow the captain’s instructions without exception

  RESPECT THE CREW

  • Treat the crew with respect — they’re here to make your experience incredible
  • Their priority is your safety and satisfaction
  • Feel free to ask questions or share a laugh — they love what they do
  • Please ask before including crew members in photos or videos

  CONDUCT ON BOARD

  • We have zero tolerance for unsafe, disrespectful, or disruptive behavior
  • The captain is instructed to end any tour if passenger conduct poses risk
  • Refunds will not be issued, and compensation to others may be charged
  • Excessive intoxication may result in early termination without refund

  COURTESY TO OTHERS

  • On shared tours, please respect fellow guests — keep conversation volume considerate
  • No speakerphone or personal music out loud — use earbuds if taking a call

  CHECK-IN & BOARDING

Check-In

Every adult must complete the Check-In before arriving at the marina. Government-issued photo ID is required.

  • Wait on the sidewalk — do not enter the marina until greeted by crew
  • Put phones and keys in your pocket or bag before stepping on docks
  • Crew will assist with boarding and escort you to the yacht

  THE "BAREFOOT" RULE

  • Yachting is a barefoot experience unless you're wearing soft-soled boat shoes
  • Please remove shoes and socks after boarding (unless otherwise instructed)
  • Heels and black-soled shoes are not permitted on deck
  • Crew will provide a basket for your belongings

  AFTER BOARDING

  • Crew will collect and stow personal items for safety
  • Gifts containing alcohol must remain sealed in the cabin throughout the trip
  • Engines will start — it’s time to cruise

  RESPECT THE YACHT

  • Treat the yacht as you would your most valued possession
  • The cabin is off-limits except for washroom use (one person at a time)
  • You may request a tour of the cabin before departure
  • Please do not apply sunscreen, bug spray, or perfume while on deck
  • No confetti, glitter, or party poppers allowed

  THE SAFETY BRIEFING

  • We make safety briefings engaging, fast, and essential
  • You'll learn emergency protocols, signals, and more
  • Embrace the briefing — it’s for everyone’s peace of mind

  ASK THE CREW

  • Need something? Just ask
  • Our crew is trained to anticipate and respond quickly
  • They’re here to make your experience exceptional

  CONSERVE WATER

  • Fresh water on board is limited
  • Use it sparingly when washing hands, and always turn off taps

  PROTECT THE RIVER

  • Never throw anything overboard — hand it to the crew
  • Use the onboard washroom — do not relieve yourself in the river

  SMOKING, VAPING, DRUGS

  • Strictly prohibited onboard and on marina grounds
  • Enforced by Transport Canada regulations

  BEFORE DISEMBARKING

  • Crew will collect garbage, dishware, food, etc.
  • They will process any remaining food/drink payments and gratuities
  • Retrieve all personal items, especially from the bow or cabin
  • Put your footwear back on

  DISEMBARKING

  • Ensure phones and keys are secured in a pocket or bag
  • Only disembark when told it's safe by the Captain
  • Crew will gladly assist

  GRATUITIES

Gratuity QR Code

Tips are customary and appreciated. Scan the QR code to leave a gratuity for the crew at any time.

Gratuity is a thank-you for exceptional service and should reflect your satisfaction with the overall experience.