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Before you board

Everything you need for a smooth arrival.

Complete guest check-in

Every adult must complete digital check-in before arrival. Government-issued photo ID is needed to complete the online form.

Open Guest Check-In

Arrive at least 15 minutes early

Arrive no later than 15 minutes before departure. Wait on the sidewalk—do not enter the marina. Our crew will check everyone against the guest manifest, then escort the group to the yacht.

Boarding location

Le Pirate Marina
1067 Jacques-Cartier Street
Gatineau, QC J8T 3W2

About 5–6 km from Ottawa’s ByWard Market; an Uber is roughly $15, depending on traffic and demand.

Directions to marina

Free public parking

1089 Jacques-Cartier Street
Gatineau, QC J8T 6H4

A short walk from the marina.

Directions to parking

MAKE YOUR TOUR EXTRA SPECIAL

Add a little something extra.

Charcuterie, sandwiches, chocolate cake, Prosecco or decorations: order through our form at least 48 hours before departure.

For everyone’s enjoyment, outside food and beverages are not permitted onboard. Drinks are available for purchase during your tour.

Order food or decorations

Before you come aboard

A few practical details.

Have a question? Explore the FAQs below, or email us for help. For time-sensitive questions, send us a text.

Browse all FAQs →
Email us Text us
Call 343-550-0175

Urgent on tour day
343-209-2209

Departures & late arrivals

Public tours: Depart on time; we cannot wait for late guests.

Private tours: We can delay departure, but the scheduled end time stays the same. Paid extensions may be possible, subject to scheduling and crew availability.

Need to change your booking?

Request a change, cancellation or Trip Protection.

Manage My Booking Cancellation Policy
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Ottawa Yacht Tours · Frequently asked questions

Frequently asked questions

Choose & book

Which tour should I choose?

Choose a private charter for your own group (1, 1.5 or 2 hours), or a shared 1-hour tour if you prefer individual tickets. Solo guests are welcome; a shared departure needs at least two tickets booked in total. We also offer fireworks nights and 2- or 3-hour corporate packages.

Compare our tours
How much do tours cost?

Shared tours start at $79 per person; private charters start at $399 for the whole yacht, not per person. Prices depend on the day, duration and experience. Taxes, booking fees and optional extras are additional; you can see the total before confirming.

What’s included in my tour?

Every yacht comes with a Captain and First Mate, plus fuel, marina fees and required passenger insurance. A private charter reserves the yacht for your group; shared tours include other guests. Food and drinks are extra unless they’re specifically included in your package.

How many guests can come?

Each yacht accommodates up to 12 guests. Reserving both yachts accommodates up to 24 guests. Children and infants count toward these limits.

How do I book?

Choose your experience, date, guest count and any extras, then complete checkout through FareHarbor. A 50% deposit reserves a private charter; follow the payment details in your confirmation. Returning guests can request 10% off the ticket or yacht rental price at checkout, subject to verification; extras are excluded and offers cannot be combined.

See dates & book
Can I request the bigger yacht?

Yes. When booking a private charter, you can request our larger 42-foot yacht, The Everly. The upgrade costs $79 for 1 hour, $119 for 1.5 hours or $159 for 2 hours, plus taxes and fees. If the larger yacht is unavailable, we refund the upgrade. Booking both yachts reserves The Everly and Dolce Far Niente.

When are the fireworks tours?

Our 2027 fireworks nights are July 1, 14, 28 and 31, and August 4, 7, 11 and 14. Choose individual tickets or reserve a private yacht; prices vary by date. The opening and closing nights of the Casino du Lac-Leamy international fireworks competition are guest favourites and tend to sell out quickly, so book early.

Explore fireworks nights

Changes & weather

Can I change my booking?

Date or time changes requested 48 hours or more before departure have no change fee, subject to availability. Within 48 hours, a 20% fee (minimum $25), plus taxes, normally applies. Active Trip Protection includes one fee-free change. A request is not confirmed until we approve it.

Can I cancel for a refund?

For direct bookings, cancelling at least 48 hours before departure normally qualifies for a refund, subject to policy exclusions such as unrecoverable food or decoration costs. Within 48 hours, the yacht rental or ticket is normally non-refundable unless you have active Trip Protection and a qualifying reason. Reseller tickets follow the reseller’s terms.

What does Trip Protection cover?

It costs 10% of the rental or ticket price, plus taxes, and must be requested when booking or purchased within 24 hours afterward. Coverage begins only once payment is confirmed. It includes one fee-free date/time change and cancellation coverage for qualifying unexpected illness, injury or a serious family emergency; documentation may be required. It does not cover changed minds, weather preferences or no-shows. The protection fee is non-refundable.

What if it rains?

Light rain does not automatically cancel a tour. Our crew assesses the conditions; lightning, thunder or unsafe winds may require a delay or cancellation. We may wait on the covered terrace while conditions are reassessed. If a tour operates and you choose not to attend, the guest cancellation policy applies.

What if you cancel our tour?

If Ottawa Yacht Tours cancels, you may choose a refund or a credit for a future tour, according to the published policy. Trip Protection fees are non-refundable, and unrecoverable food or decoration costs may still apply.

Before you board

Where do we board and park?

Board at Le Pirate Marina, 1067 Jacques-Cartier Street, Gatineau, QC J8T 3W2—not in downtown Ottawa. Free public parking is available a short walk away at 1089 Jacques-Cartier Street, Gatineau, QC J8T 6H4.

Marina directions Free parking directions
When should we arrive?

Arrive at least 15 minutes before your confirmed departure time. Wait on the sidewalk outside the marina entrance—do not enter the docks. Our crew will check the passenger list and escort everyone to the yacht.

Who needs digital check-in?

Every adult must complete their own online check-in before arriving, using government-issued photo ID. Children under 18 are included in an adult’s check-in (up to four per adult). A booking confirmation does not check in your guests, and guests without completed check-in cannot board.

What if we arrive late?

Shared tours depart on schedule and cannot wait for late guests. A private charter may leave later, but still ends at its originally scheduled time. An extension may be possible with the Captain’s approval and yacht/crew availability, at $99 plus taxes per 15 minutes.

What should we wear?

Dress for conditions on the river and bring a light layer if it may be cool. Avoid high heels or shoes that mark the deck. Guests remove shoes and socks onboard unless the crew directs otherwise; soft-soled, non-marking boat shoes are permitted. Review the guest rules during digital check-in.

Food & celebrations

Can we bring food or drinks?

No outside food or beverages are permitted, including cake and personal bottled water. Our catered menu and licensed onboard bar provide the food and drinks for your tour. Outside decorations are also not allowed.

How do we order food or extras?

Choose from charcuterie, sandwiches, chocolate cake and celebration decorations when booking or through our online food-ordering form afterward. Food and decorations must be ordered at least 48 hours before departure; a 50% deposit is required. Decorations are offered on private and corporate charters only.

What drinks are available?

Our licensed bar serves wine, cocktails, craft beer, Prosecco, soft drinks and water. Prosecco is always stocked on both yachts, so no advance order is needed. You can, however, prepay for a bottle as a surprise for someone. Other drinks are selected onboard and settled at the end of the tour. Taxes and an 18% gratuity apply to purchased food and drinks.

Can we celebrate onboard?

Absolutely. Private charters work well for birthdays, anniversaries and other celebrations. We can provide decorations for $99 plus taxes, ordered at least 48 hours ahead, and private-charter guests can play their own music on their yacht’s Bose sound system via Bluetooth. Decorations are not offered with individual shared-tour tickets.

Onboard & groups

Can children come aboard?

Yes. Children and infants are welcome and count toward yacht capacity. Toddlers and small children must wear a properly fitted lifejacket throughout the tour. Accompanying adults remain responsible for their supervision and must follow the crew’s safety directions.

Are there washrooms onboard?

Yes, each yacht has a washroom. Holding-tank capacity is limited, so please use the washrooms at Le Pirate Restaurant, opposite the marina, before boarding when possible.

Is boarding wheelchair-accessible?

The docks and yachts are not fully wheelchair-accessible. Please contact us before booking to discuss your mobility needs and what arrangements may be possible.

Email us
What do corporate packages include?

Our 2- and 3-hour private corporate packages include a Captain and First Mate on each yacht, one catered food portion per guest, plus two alcoholic drinks per guest for 2 hours or three for 3 hours. Soda and water are included. There’s no minimum guest count; one yacht accommodates up to 12, or both up to 24.

Still have a question? Email us · Text 343-550-0175 · Call us
Urgent tour-day help: 343-209-2209
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Ottawa Yacht Tours · Guest Check-In

Guest Check-In

Complete your check-in before arriving at the marina. Each adult should have government-issued photo ID ready.

    AGE


    We regret that you may not check in at this time.

    TOUR DATE & TIME



    TERMS & CONDITIONS

    GUEST RULES

    1. Follow safety instructions. Listen to the safety briefing and follow the Captain’s and crew’s instructions. In an emergency, follow instructions immediately. Wait for crew assistance when boarding and disembarking, and move carefully on decks and steps.

    2. Supervise children. Toddlers and small children must wear an appropriately fitted lifejacket throughout the tour. The accompanying adult is responsible for supervising them. All guests must follow the Captain’s instructions about wearing lifejackets.

    3. Respect the crew and other guests. We have zero tolerance for unsafe, abusive or disruptive behaviour, or excessive intoxication. Boarding will be refused if you arrive intoxicated. Misconduct during the tour may result in removal at the nearest marina or the cruise ending early, without refund. In either case, police will be called to meet the yacht. The Captain has final authority over vessel operations and passenger safety.

    4. No swimming or water entry. Swimming and entering the water are prohibited. In an emergency, follow the Captain’s instructions.

    5. Follow onboard rules. No outside food, cake, drinks, bottled water or decorations. No smoking, vaping or recreational drug use onboard or on the docks. Remove shoes and socks after boarding unless the crew instructs otherwise; soft-soled, non-marking boat shoes are permitted. No heels or marking soles.

    6. Care for yourself, the yacht and the river. Stay hydrated and tell the crew if you feel unwell. Apply sunscreen before boarding, not onboard. No confetti, glitter or party poppers. Never throw anything overboard; hand rubbish to the crew.

    UNDERSTANDING THE RISKS

    These terms apply to the tour identified by the date and start time in this check-in form, including boarding and disembarking. Ottawa Yacht Tours means Ottawa Yacht Tours Inc.

    Yacht travel involves risks, including waves, wakes, changing weather, unexpected vessel movement, slippery surfaces, trips and falls, collisions, accidental immersion, hypothermia, capsizing, drowning, heat, dehydration, illness and the actions or mistakes of passengers, crew or others. These risks may cause injury, death or loss of belongings, even when safety precautions are taken.

    I understand these risks and agree to follow the guest rules and crew instructions. These terms are subject to applicable Canadian law, including maritime law. Nothing here excludes liability or limits rights that cannot legally be excluded or limited. Ottawa Yacht Tours retains any protections and limits of liability available under applicable law.

    By checking below, I confirm that I have read and understood these terms and risks and agree to follow the guest rules. I will provide accurate check-in information and my own identification. If I list minors, I confirm that I am their parent or legal guardian, or have permission from their parent or legal guardian to check them in and accompany them, and accept responsibility for supervising them. I agree to accept these terms electronically.

    WHO'S BOARDING?

    No. of minors:

    PARENT OR GUARDIAN

    PASSENGER






    Photo ID required


    Upload a clear photo of your driver’s licence or passport.
    Your name and photo must be easy to read.


    Click below to upload your ID or take a photo:


    Selfies and health cards cannot be accepted.




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    MINOR 4



    EMERGENCY CONTACT



    LAST-MINUTE DEALS


    FINAL CHECK

    Before submitting, check that your tour date, start time and contact details are correct and that the uploaded identification belongs to you.

    Before submitting, check your tour details, your identification and the names and ages of all accompanying minors. You must have the permission described above to check them in and accompany them.

    Ottawa Yacht Tours · Booking Management

    Manage my booking

    Request a booking change, cancellation, Trip Protection or returning-guest discount.

      OTTAWA YACHT TOURS · CELEBRATIONS

      Celebrate on the river.

      One yacht for up to 12 guests, or both for up to 24. Fireworks nights available.

      Couple celebrating

      Proposals & weddings

      Friends celebrating

      Birthdays & anniversaries

      Celebration gathering

      Gender reveals

      Group of friends

      Bachelor & bachelorette

      Peaceful riverside gathering

      Celebrations of life

      OTTAWA YACHT TOURS · CELEBRATIONS

      Plan your celebration.

      Tell us what you’re planning. We’ll help make it yours.

        Decorations

        Ottawa Yacht Tours · Add to your booking

        Food and decorations

        Order food, Prosecco or decorations for your upcoming tour.


          Food and decorations must be ordered at least 48 hours before departure.

          Food

          🥂 Prosecco


          Available for all tours. Select up to 10 bottles.
          An 18% gratuity and applicable taxes are additional.

          Choose your food quantities above.

          Dietary needs or other notes

          Your order total

          Food & drinks subtotal

          $0.00

          GST (5%)

          $0.00

          Quebec sales tax (9.975%)

          $0.00

          Gratuity · 18% of food and Prosecco

          $0.00

          Grand total

          $0.00


          Orders require at least 48 hours’ notice and a 50% deposit.
          The remaining balance is payable before your tour begins.
          We’ll confirm availability, your final total and payment details.

          Ottawa Yacht Tours · Booking policies

          Cancellations & Changes

          Plans changed? Let us know before departure.

          Changes are subject to availability and are not confirmed until we approve them.

          Date and time changes

          Request receivedWithout protectionWith protection
          48+ hours before departureNo change feeNo change fee
          Under 48 hours20% feeMinimum $25One fee-free change
          After departure or no-showNo reschedulingNo rescheduling
          Fine print

          The change fee is per booking changed and is calculated on the original yacht rental or ticket price before taxes, plus applicable taxes. Corporate packages use the rental portion only. Food, drinks, decorations, gratuities, booking fees and Trip Protection are excluded.

          Any increase in the new tour price and unrecoverable food or decoration costs remain payable. We confirm the cost before processing your change.

          Rescheduling does not restore refund eligibility lost under the original departure date. Contact-detail corrections and adding extras have no change fee; ordering deadlines apply. Reducing guests or duration follows the cancellation terms and applicable minimum charges.

          If you cancel

          48+ hours before departure: Refund, subject to the exclusions below.

          Under 48 hours: No rental or ticket refund unless you have active Trip Protection and a qualifying reason. Notify us before departure.
          Fine print

          Eligible refunds include rental or tickets, booking fees, prepaid food, drinks and decorations, their gratuities and applicable taxes. Unrecoverable food and decoration costs and their taxes remain payable; gratuity on cancelled food and drinks is refunded.

          Trip Protection — 10%

          More flexibility if plans change:
          One fee-free date/time change, even within 48 hours.

          Cancellation protection:
          Coverage for unexpected illness, injury or a serious family emergency.
          Fine print

          Request Trip Protection within 24 hours of booking, before the circumstance prompting a cancellation claim occurs. Protection costs 10% of the rental or ticket price, plus applicable taxes; corporate packages use the rental portion only. It activates when we confirm payment.

          For cancellation, qualifying reasons are unexpected illness, injury or a serious family emergency preventing attendance. Reasonable supporting documentation may be required.

          Changes of mind and weather preferences are not covered for cancellation. No-shows are excluded. Protection is unavailable for reseller tickets. The protection fee and its taxes are never refunded, including if we cancel.

          If we change or cancel your tour

          Changes we initiate have no change fee. If we cancel, choose a refund or future-tour credit.

          Fine print

          Refunds include rental or tickets, booking fees, prepaid drinks, recoverable food costs, all decorations, gratuities and applicable taxes. We absorb unrecoverable decoration costs.

          Unrecoverable food costs and their taxes remain payable; food gratuity is refunded. Trip Protection and its taxes remain non-refundable.

          Food and decorations

          Only costs we cannot recover remain payable.

          Fine print

          There is no double charge for items we can reuse. For food already prepared, call Le Pirate Rest-O-Bord at 819-243-5200 to arrange takeout or a table. Decorations have no gratuity.

          Payment, weather and arrival

          We decide whether conditions are safe to operate. If we operate and you choose not to attend, the guest cancellation terms apply. No-shows receive no refund or credit.

          Fine print

          Rental and decoration orders require a 50% deposit; their balances are due before departure. Private-charter food and drink charges are settled at tour’s end by Square or cash, individually or as one group. Corporate-package and public-tour payments follow the instructions in your confirmation.

          We assess safety at the marina and along the route. Rain, clouds, cooler temperatures or forecasts alone do not mean cancellation. Follow the arrival and late-arrival rules in your confirmation email.

          Booked through a reseller?

          Contact your reseller for ticket changes, cancellations or refunds; their terms apply. Contact us about food or decorations ordered directly through Ottawa Yacht Tours.

          Your booking remains unchanged until we confirm your request.